EU cookie consent law largely ignored

EU Cookie Consent law banner showing cookie consent banners from various UK organisation websites.

Most UK organisations have ignored the EU directive on cookies

The EU Cookie Consent law has been making a lot of waves in the web industry since it was first announced. The UK was given an extended period to implement the law and this has been overseen by the Information Commissioner’s Office. — ​“the UK’s independent authority set up to uphold information rights in the public interest, promoting openness by public bodies and data privacy for individuals” — know as the ICO.

The ICO published a list of organisations that it has written to, spread across a wide spectrum of operations, and in many cases has been working with to get feedback on the approach to the cookie law issue. This resulted in an 11th hour change to the law on the 24th May 2012 much to the outrage of those companies that have spent a lot of time and effort getting compliant in time.

I reviewed that list of organisations expecting to see the majority of sites in compliance with the new law — especially since the ICO had highlighted these and had been in contact. These were my findings:

UK top organ­i­sa­tions cook­ie review
© Simon Cox
Organ­i­sa­tion URL reviewed Opt in/​out? Cook­ies
Acu­men Pro­fes­sion­al Intel­li­gence Limited http://​www​.thes​tu​den​t​room​.co​.uk/ No 4
Ama​zon​.co​.uk Limited http://​www​.ama​zon​.co​.uk/ No 4
AOL (UK) Limited http://​www​.aol​.co​.uk/ No 11
Apple (UK) Limited http://​www​.apple​.com/uk/ No 1
Argos Lim­it­ed http://​www​.argos​.co​.uk No 2
Asso­ci­at­ed News­pa­pers Limited http://​www​.asso​ci​at​ed​news​pa​pers​.com/ No 1
Auto­mo­bile Asso­ci­a­tion Devel­op­ments Limited http://​www​.theaa​.com/ No 2
Bar­clays Bank PLC http://​www​.bar​clays​.co​.uk Yes 2
BBC News http://​www​.bbc​.co​.uk/​news/ Yes 5
BBC Radio 1 http://​www​.bbc​.co​.uk/​r​a​dio1/ Yes 6
BBC Sports http://​www​.bbc​.co​.uk/​s​p​o​rt/0/ Yes 6
Belfast City Council http://​www​.belfastc​i​ty​.gov​.uk/ Yes 2
Bet­fair Limited http://​www​.bet​fair​.com/ No 11
Boots UK Limited http://​www​.boots​.com/ No 11
British Air­ways PLC http://​www​.britishair​ways​.com/ No 18
British Broad­cast­ing Corporation http://​www​.bbc​.co​.uk/ Yes 7
British Sky Broad­cast­ing Limited http://​www​.sky​.com/ No 8
Chan­nel Four Tele­vi­sion Corporation http://​www​.chan​nel4​.com/ Yes 5
Depart­ment For Transport http://​www​.dft​.gov​.uk/ No 2
Deputy Com­pa­ny Secretary ? ? ?
Der­ry City Council http://​www​.der​ryc​i​ty​.gov​.uk/ No 1
Direct Line Insur­ance Plc http://​www​.direct​line​.com/ No 3
Domino’s Piz­za Group Limited http://​www​.domi​nos​.uk​.com/ No 1
Dum­fries and Gal­loway Council http://​www​.dum​gal​.gov​.uk/ No 1
easy­Jet Air­line Com­pa­ny Limited http://​www​.easy​jet​.com/ No 21
Ebay (UK) Limited http://​www​.ebay​.co​.uk/ No 4
Every­thing Every­where Limited http://​every​thingev​ery​where​.com/ No 1
Face­book UK Ltd http://​www​.face​book​.com/ No 5
Giv​ing​.com Limited http://​giv​ing​.com/ No 5
Google UK Limited http://​www​.google​.co​.uk/ No 6
Group Reg­u­la­to­ry Relations ? ? ?
Hall­mark Cards PLC http://​www​.hall​mark​.co​.uk/ No 6
Hay­mar­ket Media Group Ltd http://​www​.hay​mar​ket​.com/ No 2
HSBC Bank PLC http://​www​.hsbc​.co​.uk/ Yes 3
IPC Media Ltd (NME) http://​www​.ipc​me​dia​.com/ No 2
Jamie Oliv­er Enter­pris­es Limited http://​www​.jamieo​liv​er​.com/ No 6
Jet2​.com Limited http://​www​.jet2​.com/ No 14
John Lewis PC http://​www​.john​lewis​.com/ No 3
Lloyds TSB Bank PLC http://​www​.lloyd​stsb​.com/ No 2
Merthyr Tyd­fil Coun­ty Bor­ough Council http://​www​.merthyr​.gov​.uk/ Yes 1
Met Office http://​www​.metof​fice​.gov​.uk/ No 1
Micro­court Limited http://​www​.jacquielaw​son​.com/ No 10
Microsoft Lim­it­ed http://​www​.microsoft​.com/​e​n​-​g​b​/​d​e​f​a​u​l​t​.aspx No 1
Mind Can­dy Limited http://​mind​can​dy​.com/ No 4
Mon​ey​su​per​mar​ket​.com http://​www​.mon​ey​su​per​mar​ket​.com/ Yes 4
MyMaths Lim­it­ed http://​www​.mymaths​.co​.uk/ No 1
Nation­al Assem­bly for Wales http://​www​.assem​bly​wales​.org/ No 1
Nation­al Lottery http://​www​.nation​al​-lot​tery​.co​.uk/ No 9
Nation­al West­min­ster Bank PLC http://​www​.natwest​.com/ Yes 6
Net­work Rail Limited http://​www​.net​workrail​.co​.uk/ Yes 1
Next Group PLC http://​www​.nextplc​.co​.uk/ No 2
NHS http://​www​.nhs​.uk/ No 3
NHS Choic­es http://​www​.nhs​.uk/ No 3
North­ern Ire­land Assembly http://​www​.niassem​bly​.gov​.uk/ No 4
Pub­lic Ser­vice Ombuds­man Wales http://​www​.ombuds​man​-wales​.org​.uk/ No 2
Qype Lim­it­ed http://​www​.qype​.co​.uk/ No 19
Right­move Group Limited http://​www​.right​move​.co​.uk/ No 2
Roy­al Soci­ety For The Pro­tec­tion of Birds http://​www​.rspb​.org​.uk/ No 14
Sains­burys Super­mar­ket Limited http://​www​.sains​burys​.co​.uk/ No 10
Scot­tish Government http://​home​.scot​land​.gov​.uk/ Yes 2
Scot­tish Parliament http://​www​.scot​tish​.par​lia​ment​.uk/ No 1
Scot­tish Pub­lic Ser­vices Ombudsman http://​www​.spso​.org​.uk/ No 1
Tesco Stores Limited http://​www​.tesco​.com/ No 6
tfl​.gov​.uk http://​www​.tfl​.gov​.uk/ No 3
The Cab­i­net Office http://​www​.cab​i​netof​fice​.gov​.uk/ No 1
The Nation­al Trust http://​www​.nation​al​trust​.org​.uk/ No 10
The Office Of The Ombuds­man For NI http://​www​.ni​-ombuds​man​.org​.uk/ No 4
Trad­er Pub­lish­ing Ltd http://​www​.auto​trad​er​.co​.uk/ No 25
TSL Edu­ca­tion Limited http://​www​.tsle​d​u​ca​tion​.com/ No 2
Turn­er Broad­cast­ing Sys­tem Europe Ltd http://​www​.turn​er​.com/ No 1
Vir­gin Media Limited http://​www​.vir​gin​media​.com/ No 18
Weight­watch­ers http://​www​.weight​watch​ers​.co​.uk/ No 8
Welsh Gov­ern­ment http://​wales​.gov​.uk/ No 1
William Hill (Book­mak­ers) Ltd http://​www​.williamhill​.com/ No 2
Yahoo UK Limited http://​uk​.yahoo​.com/ No 5

Of the 75 organisations listed by the ICO 13 had implemented a cookie consent function, 60 had done nothing (and may not need to) and 2 I could not fathom who the ICO had written to so could not find a website to test.

This is despite good advice and tips on Cookie Consent law implementation. being readily available around the web. One UK agency, Silktide, have even created a Cookie Consent kit. that takes 5 minutes to update a site to make it compliant. For the bigger companies though this kind of change is a challenge and the court costs and fines may well be less than the cost of implementation.

If you want to read more about the Cookie Consent law I suggest you start your journey at the ICO. and then move onto the No Cookie Law. website.

To do this test I used the Ghostery Chrome plug-in to show the cookies but in some cases it did not detect any so on further investigation with the Web Developer plug in I was able to see the cookies set by the website. It’s not perfect but its a good indication of the state of compliance with this law.

Note that simon​cox​.com is not on the ICO list and therefore I have not been directly consulted by the ICO and since none of the EU websites have bothered to comply (seriously!) I will wait to see what the best practice is — or for a change in the law.

By Simon Cox |

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